| When
Starting the RG Software, Receive Multiple Errors and the
Application Crashes
Issue:
When starting
the RG software, the following cascade
of error messages appears and the application crashes:
"Graph control: GSW.EXE & GSWDLL.DLL version
mismatch"
"Reliability Growth: Can't load Custom Control DLL:
C:\RG\GRAPHX.VBX"
"Reliability Growth: Unexpected error; Quitting"
Solution:
RG was designed as a 16-bit application, and followed a convention of
storing libraries under its own directory (i.e. the
convention in Windows 3.1). Using
this scheme, if another program installed an older version of these
libraries in the Windows\System directory (which is the new
convention in 32-bit Windows applications like Windows 95, 98, NT,
etc.), RG will not find the libraries it
requires. The solution is to copy all files from the RG directory
that start with the letter G (G*.*) to your Windows\System
directory. You will more than likely have older versions of these
libraries. If the date stamp on the ones in the RG directory is
newer than the one in the Windows\System directory, replace the
files in the Windows\System directory.
Additional
Information:
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Related
Records:
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